Privacy Policy

ARDO is an independent editorial platform operating at ardo.ae, dedicated to Address Residences Dubai Opera. ARDO is not affiliated with Emaar Properties, Address Hotels + Resorts, or any government entity.

For privacy enquiries, contact us via the details on our Contact page.

ARDO collects a limited amount of data to operate the platform effectively:

Analytics data

We use PostHog, a privacy-focused analytics provider, to understand how the platform is used. This may include pages visited, time on page, referral source, device type, and general geographic region (country or city level). Analytics data is aggregated and does not identify individual users.

Enquiry and valuation forms

ARDO's enquiry and property valuation forms collect only the details you type into the form (such as your name, phone number, and property details). This information is sent directly to the ARDO team via a WhatsApp message that opens in your own browser or device — ARDO's servers do not receive, process, or store this information. Once sent, the conversation is subject to WhatsApp's own privacy policy (see “Third-party services” below).

WhatsApp links

ARDO provides WhatsApp links that open a conversation with the ARDO specialist team. Clicking these links takes you to WhatsApp's platform, which is operated by Meta Platforms Inc. Any conversation via WhatsApp is subject to WhatsApp's own privacy policy. ARDO does not collect data about WhatsApp interactions except through the messages exchanged in conversation.

No user accounts

ARDO does not require user registration. We do not maintain user accounts, user profiles, or persistent login sessions.

No newsletter or email marketing

ARDO does not operate a newsletter or email marketing programme. We do not send unsolicited emails. If you contact us, we will respond to your enquiry but will not add you to any mailing list.

ARDO uses cookies in the following categories:

• Essential cookies: Required for the platform to function correctly. These cannot be disabled.
• Analytics cookies: Used to understand platform usage in aggregate.

We do not use advertising cookies, social media tracking pixels, or third-party retargeting.

We use the data we collect for the following purposes:

• To respond to enquiries submitted through the platform
• To understand how the platform is used and improve it
• To operate the platform securely and reliably

We do not sell personal data. We do not share personal data with third parties except as required to operate the platform (e.g., hosting infrastructure, analytics providers).

ARDO may use the following third-party services:

• Analytics: PostHog
• Hosting infrastructure: Cloud hosting and content delivery providers used to serve the platform.
• WhatsApp (Meta Platforms Inc.): Used for direct communication; subject to WhatsApp's Privacy Policy

Each third-party service has its own privacy policy and data handling practices. We review third-party services for compliance with our privacy obligations before deployment.

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• The right to access personal data we hold about you
• The right to correction of inaccurate data
• The right to deletion of your data
• The right to object to or restrict processing

To exercise these rights, contact us via the Contact page. We will respond within the timeframes required by applicable law, including UAE Federal Decree-Law No. 45/2021 on the Protection of Personal Data.